Automate Zoom Meeting Summary

August 18, 2023
During an internship at Data Sleek, a data consulting firm, the need for enhancing efficiency in client meetings became evident. The company's CEO, Franck, sought to overcome the challenges posed by back-to-back meetings and remote working, where key points from discussions were often lost or misunderstood. The vision was an automated tool that could transcribe and summarize each zoom meeting, ensuring clarity, alignment, and time-saving. Felix Huang spearheaded the project to transform client interactions by turning the vision into a concrete solution.

Data Sleek was grappling with the inefficiency and miscommunication often encountered during client meetings, particularly in a remote working environment. The core challenges to be addressed included:

  • Automation Complexity: Developing a process to automatically identify, process, and save each meeting's content required nuanced logic and planning.
  • Translation Accuracy: Converting audio to text across different languages and accents necessitated a highly accurate algorithm.
  • Data Cleaning: Removing fillers and irrelevant information from raw speech without losing context was vital to streamline data processing.
  • False Recording Prevention: A mechanism was needed to filter out empty or false recordings without losing essential content.
  • Summarization Efficiency: Creating an algorithm to extract and present key points from human communication presented a unique challenge.
  • Sensitive Content Handling: The tool had to recognize and omit private information while maintaining overall context and meaning.

The ultimate goal was to create a tool that could not only handle these challenges but also revolutionize the way Data Sleek engaged with clients. By automating the summarization of meetings, the tool would enable more effective collaboration, real-time engagement, and a significant reduction in misunderstandings and time loss. Addressing these problems required technological innovation paired with an intricate understanding of human communication, setting the stage for an ambitious and transformative project.

happy blond woman wearing headphones and microphone looking at webcam, smiling at camera

The solution for automating the summarization of meeting content at Data Sleek involved a careful selection of tools, each serving specific roles in the multi-stage process. Here's how the tools were applied:

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AWS (Amazon Web Services): The core infrastructure provider, enabling data handling, storage, processing, and deployment of Lambda functions, integrating various services to form the backbone of the system.

AWS Transcribe: Utilized in the project to swiftly convert meeting audio files into text, AWS Transcribe's machine-learning capabilities ensured accuracy across multiple languages and dialects. Its seamless integration with other AWS services made it a key component in the transcription process, forming the foundational data for further analysis and summarization.

OpenAI: Leveraged for intelligent text summarization, OpenAI's models transformed large text documents into concise and relevant summaries, effectively capturing the main points of the meetings.

MySQL: Utilized for tracking each meeting's status and storing the transformation process details, from original audio to summarized text, including attendee’s name and date the meeting.

Dropbox: Chosen for secure storage of initial audio recordings, preparing them for processing.

Make.com: A key component for scheduling and coordination, ensuring automation between various process stages, such as audio conversion, text summarization, and duplicate avoidance.

Convertio: Used for converting original audio files into a suitable format for transcription, facilitating the smooth progression of the process.

Process Workflow:

  1. Meeting End and Audio Saving: Immediate archiving of audio files in Dropbox upon meeting conclusion.
  2. Duplicate Avoidance: Daily constraints to process unique meetings, managed through Make.com.
  3. Audio Conversion and Storage: Conversion to mp3 format using Convertio, followed by storage in AWS S3.
  4. Transcription Process: AWS Transcribe converted mp3 files into text, with MySQL linking original audio and transcript.
  5. Data Cleaning: Utilized Lambda functions, Natural Language Toolkit (NLTK), and paraphrasing models to enhance readability and cost savings.
  6. Text Summarization: OpenAI API summarized the cleaned text, storing the result in S3 and updating MySQL.
  7. Automation and Scheduling: Make.com scheduled the Lambda functions for batch processing, automating the entire workflow.

These solutions came together to create a sophisticated, self-running system, transforming a complex process into an efficient one, enhancing client interactions, and setting a new standard for effective communication within Data Sleek.

zoom meeting automatic summarization 023 The development and implementation of the automated summarization system has revolutionized a process that once took 2-3 hours of manual labor, transforming it into a streamlined 10-minute procedure. Key impacts include:
  • Time Efficiency: Transforming what once required 2-3 hours of labor, the automation handles everything from audio saving to text summarization, freeing up valuable time.
  • Accuracy and Clarity: Precise transcription and intelligent summarization enhance collaboration and minimize misunderstandings.
  • Cost Savings: Utilization of advanced tools significantly reduces expenditures.
  • Enhanced Collaboration: Seamless integration with platforms like Zoom and Teams keeps participants fully engaged without distractions.
  • Security and Compliance: Safeguards for sensitive content ensure adherence to privacy regulations.
  • Scalability: The modular design allows the system to adapt to new challenges and technologies.
The project has not only met the initial concerns but has also turned them into a strategic advantage, establishing a new paradigm in client communication and business efficiency. It serves as a practical blueprint for how thoughtful technology can lead to tremendous gains in efficiency, collaboration, and success.
Results

Health Karma’s partnership with Data Sleek resulted in a finely tuned system for tracking the performance of enrollment procedures. Now there are efficient data flows in place that enable operational data, such as sending registered user’s data to Mailchimp, for continued customer engagement. The dashboarding system in place allows business stakeholders to gain insights independently, using simple queries, yielding elegant summary data and visualizations.